Refund policy

 

Returns

• You can request a return within 3 days of receiving your order.

• The product must be unused, unwashed, and in its original condition with all tags, packaging, and accessories intact.

• Returns will not be accepted for products that are damaged due to misuse or show signs of use.

• To initiate a return, please contact our customer support with your Order ID and the reason for the return.

Refunds

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed and credited to your original payment method within 5–7 business days.

• Depending on your bank or payment provider, it may take additional time for the amount to appear in your account.

Non-Returnable Items

The following items are not eligible for return:

• Products returned after 3 days of delivery.

• Used, washed, or damaged products.

• Products without original tags or packaging.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund after verification.

Contact Us

For any return or refund-related queries, please contact our customer support team through the contact details provided on the ApnoShop marketplace store.